Upon receipt of your item please inspect the box for damages. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs. Unauthorized returns/refused shipments will not be accepted or credited.ġst Class Medical is here to make sure our customers are satisfied with our products and services. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-80. The tracking number can be located at the top of your invoice. We will provide you with a tracking number via e-mail the minute we ship your package out. *FREE UPS Ground is only available in the 48 contiguous states. Please call us toll-free for pricing at 1-80 between 8:00am and 5:00pm, MST. Additional costs apply for Saturday delivery.Īlaska/Hawaii orders are an additional shipping cost. Saturday delivery is available in select areas determined by UPS. Next Day and 2 nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). A standard $20.00 shipping fee is added to the purchase of all accessories.
#Zen time lite portable#
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount.
#Zen time lite full#
We require a full street address on your order as we cannot ship to a P.O. on a Friday are not delivered until the next business day, Monday.
For instance, Next Day orders placed before 3:00pm M.S.T. Please note that our shipping carrier (UPS) does not deliver on Sundays. Standard shipping time frame for orders is 4 - 10 business days. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file.